FREQUENTLY ASKED QUESTIONS

 

How long will it take to complete my renderings?

Every project is different and there is no hard and fast rule.  Most of the renderings you see on this site were done in about 2 - 3 days depending on complexity. The more information and detail you can offer up front, the faster we can turn it around.  Having detailed notes, floor plans, and photo references at the start makes a huge difference in our output speed.

 

How much lead time do you need?

As much as you can give us!  We understand the realities of project scheduling in these modern times.  We do the best to accommodate your needs and timeline: studio time books on a first come, first serve basis.

 

So, can I book time in advance?

Yes please!  Have three proposals going out next week? Not sure exactly what you need yet, but know that you are jamming up?  We love it when people book time in advance and usually give these jobs top priority.

 

What size will my renderings be?

Tell us what you need.  Our standard output for rendered shots is 10 inches wide x 8 inches tall at 150 dpi.  We can work with you to hit your target if you have specific sizes in mind. Most assembled, multi view layouts are 17 inches wide x 10 inches tall at 150 dpi, but we are flexible.

 

What format will my renderings be in?

We use JPEG format for all comps and proofs.  Final deliverables can be in JPEG or uncompressed TIFF format.

 

Does it help if I sketch something for you?  I really can't draw....really...

We LOVE it when clients sketch ideas for us.  Seriously.  It is a really great way for us to start to see what you are thinking.  We know you can't draw - that's why you hired us - it's okay.  We can get closer to what you want from a doodle then just an email.

 

Talk to me about rendering style - I'm not sure what I want?

Sometimes a loose hand drawn look is better then a 3D rendering.  Sometimes you want it realistic, and sometimes more dramatic and stylistic.  Usually, the content of your sketches will help drive this, but we recommend taking a stroll through our rendering gallery to see what jumps out at you.

 

What about revisions?

A standard rendering gets one set of revisions built into the original fee - this is based upon the original concept.  It's important that you give us as much feedback as you can from the preliminaries.  Additional revisions will be billed at an agreed upon price.  Things change - we get it.  We do our best to accommodate all requests. We're happy to make minor tweaks and updates along the way, we know some things you can't evaluate until you see it - just don't abuse the system.

 

Tweak, Revision, Change Order?  What's the difference?

Tweaks are minor updates.  Revisions are changes to objects or lighting in the existing scene.  Change orders are drastic changes that redefine the concept, scope, or impacts the current direction and work done to date.

Tweak: Can you make this red pillow green?  Can you make the lighting brighter on the product?

Revision: Let's try a smaller projection screen.  We found a different chair we like - can you change to this?

Change Order: We are moving to a different venue.  The concept changed from sleek modern to French country shabby chic.  Can we add two more views?


Will your logo appear on my sketches?

No - provide us with artwork and we will brand your renderings any way you like.  All comps and proofs in the preliminary stage have our logo and current date on them.  We remove these for the final deliverables.

 

Will my renderings appear on your website?

Perhaps.  We reserve the right to use renderings for promotional purposes after the event, product launch or announcement has happened.  We usually give a good grace period.  We understand that there is sensitive or privileged material in some proposals, so please note this with us upon acceptance of your proposal. Your company, firm, and/or design will be fully credited anywhere the images are used.

 

Can I have the 3D model?

No, as policy, we do not share 3D models.  You are hiring us for the service of creating 2D visuals for you.  We retain ownership of the actual models and their components.  If you would like us to create 3D models for your use or distribution, please call us and we can talk about terms and fees.


What software do you use?

  • Vectorworks 2012
  • Cinema 4D v12
  • Modo 401
  • Adobe Creative Suite CS3